If you use the Across Language Server and have a support agreement, please send your request via the Across helpdesk.
You are already an Across customer but do not yet have a support agreement?
In this case, please contact the Across sales team by e-mail to firstname.lastname@example.org. Please feel free to ask us for comprehensive information on possible support agreements.
Our Support uses a desktop sharing tool to provide assistance in the case of technical problems.