Support Request

You are already an Across customer but do not yet have a support agreement?

In this case, please contact the Across sales team by e-mail to Please feel free to ask us for comprehensive information on possible support agreements.


If you use the Across Language Server and have a support agreement, please send your request via the Across helpdesk.

FAQ Across Helpdesk

Manual Helpdesk

TeamViewer Application

Our Support uses a desktop sharing tool to provide assistance in the case of technical problems.

Download TeamViewer