End of Support
Important Information on End of Support (Across and Third-Party Components)
The introduction of the support for new versions of Across and third-party components and products is accompanied by the end of support for older versions. The following table shows the dates of the end of support for old versions of Across and third-party components:
Category | Product/product version | End of support |
Across | Across v6.3 | 2020-06-30 |
Across Components/Solutions | crossAnalytics | 2020-06-30 |
QM mode v6.3 (see information) | 2020-06-30 | |
crossWAN online | 2020-06-30 | |
Server operating system | Microsoft Windows Server 2012 | 2018-12-31 |
Microsoft Windows Server 2012 R2 | 2019-06-30 | |
Client operating system | Microsoft Windows 8 | 2018-12-31 |
Microsoft Windows 8.1 | 2019-06-30 | |
Microsoft SQL Server | Microsoft SQL Server 2012 | 2018-06-30 |
Microsoft SQL Server 2014 | 2019-06-30 | |
Browser | Microsoft Internet Explorer 10 | 2018-12-31 |
Microsoft Internet Explorer 11 | 2022-06-15 | |
Encryption protocol | TLS 1.1 and lower | 2023-02-01 |
Important Information Concerning the Discontinuation of the QM Mode v6.3
QM mode v6.3 will be discontinued and is now in the maintenance mode. It will continue to be available in Across v7.0, but is no longer subject to active further development. In the next major release of Across, QM mode v6.3 will no longer be available.
General Information
- You can check the version of your own Across installation in the information window that is displayed when you select Help > About Across or in the start window that appears when Across is started.
- For information on updating an Across version that is no longer supported to a new version of Across, please contact Across.
- If you are unable to update to a supported version of Across, e.g. for technical reasons, you may conclude an individual support agreement. To do so, please contact your Across account manager by e-mail.
Tip
For further information, please consult your contact at Across Systems GmbH.
General information on Across services is available at www.across.net/en/services/.