- General Information
- Connecting Third-party Systems
- crossConnect for content systems
- crossConnect for External Editing
- Purpose and usage
- Requirements
- Implementation
- Across XLIFF format
- Across-specific Extensions
- <xliff> Element Attributes
- <file> Element Extensions
- <trans-unit> Element Extension
- Paragraph States
- Paragraph State Flags
- <source> and <target> Element Content
- <bpt> Element Attributes
- <ph> Element Attributes
- <x> Element Attributes
- Across-specific Properties
- Analysis Results
- Sample Files
- Across XLIFF - import, export and segmentation
- Context information
- Exporting best matches in Across XLIFF
- Hyperlinks to XLIFF
- Secure file handling with C#
- Secure file handling with JAVA
- Workflow and vendor configuration
- Sample code - Integrated solution
- Across XLIFF format
- Generic File Connector
- Display Texts
- APIs
- APIs - Technology
- crossTank API v1
- crossTank API v2
- crossTerm API v1
- crossTerm API v2
- crossAPI SI
- Requirements
- Function Return Types
- crossAPI SI and Java
- List of Objects in crossAPI SI
- Sample - transferring checkout files via FileManager
- Sample - VBS
- Text Preprocessing API
Troubleshooting
In case of any trouble, check the crossConnect log file for error messages. The log file is usually located in: C:\Program Files (x86)\across\acrossServer\extensions\crossConnect\crossConnectPlus\Logs\Log.html
- The crossConnect module is disabled.
- Check if the necessary licenses (crossAPI SI and crossConnect) are installed.
- The crossConnect module is available but the settings do not open (or with error messages).
- Check if crossAPI SI is configured correctly.
- The files are removed from the input folder but are not checked in, checked in incompletely, or with errors to the ALS.
- Most probably, the instructions.xml contains invalid settings. Check if all parameters match those in ALS.
- Note that some parameters are localization-dependent (e.g. "Translation" vs. "Übersetzung")!
crossConnect cannot connect to the configured FTP Server. Error Message:
Verifying FTP connections... - Failed! Reason: Could not connect to '<configuredFTPaddress>'!ExceptionError:'Elementnotfound.'.
No entries are generated in the log of the FTP server. It is possible to connect to to the Server using a browser or different FTP client.
- Solution
- Please check that the user running the crossConnect service has sufficient rights to initiate the connection to the FTP server.
- If for example the service is running as Local System, please check if using a different user account with administrator rights allows connection to the FTP server.