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Creating a Generic Softkey

The generic softkey is required for the authentication of the crossAPI Interactive user on the Across Server.

The generic softkey is created in crossAdmin – the administration software for the Across Server. You can save the generic softkey to a storage medium (e.g., hard disk) or send it by e-mail directly from crossAdmin.

Tip

In most cases, only the Across system administrator has access to crossAdmin. If necessary, contact the system administrator if you need a generic softkey.

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