Creating a Generic Softkey
The generic softkey is required for the authentication of the crossAPI Interactive user on the Across Server.
The generic softkey is created in crossAdmin – the administration software for the Across Server. You can save the generic softkey to a storage medium (e.g., hard disk) or send it by e-mail directly from crossAdmin.
Tip
In most cases, only the Across system administrator has access to crossAdmin. If necessary, contact the system administrator if you need a generic softkey.