Starting the Offline Client

To use the Offline Client you need:

  • The softkey you received from your customer. (Softkeys provide an easy connection of Across clients to the Across Server and serve to authenticate the users at the Server.)
  • Your Across user name and Across password (if applicable), both of which you received from your customer.

Proceed as follows to log in:

  1. Start Across from the Windows start menu (Windows 7 and Windows 10) or by clicking the corresponding tile in the start screen (Windows 8).
  2. Under Access servers of my customers, click Add.


  3. Select the folder in which you saved your softkey, select the softkey, and click Open.


  4. The field already contains your user name. Enter your password and click Login.


  5. Across will start as Offline Client.