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Softkey Wizard

If you would like to save or send all softkeys at the same time, you can use the Softkey Wizard. It automatically sends all softkeys for which an e-mail address has been assigned and saves the softkeys for which an e-mail is not assigned in a freely selectable folder.

To be able to send softkeys by e-mail, the e-mail address of the Across Server and the SMTP server must be entered under Tools > Settings > E-mail.

Attention

Please note that the crossVPN Server must be operating before you generate softkeys for the crossWAN modes. Otherwise, the softkeys must be created anew by means of the Softkeys Wizard and sent to users.

Follow the instructions below to use the Softkey Wizard to save or send all existing softkeys

  1. Open crossAdmin.
  2. In the module bar, select Across > Softkeys.
  3. Start the Softkey Wizard under Tools > Softkey Wizard.
  4. Once the wizard has started, click Next.
  5. Unless all softkeys contain the e-mail address of the respective user, a directory must be selected for saving the softkeys. To do so, click Browse, select a location, and click OK. Then click Send to save or send the softkeys.
  6. In the overview you can see all saved or sent softkeys.

    Click Finish to close the Softkey Wizard.