Checking the Across services (internal)

Please carry out the following steps directly on your Across Server!

In order for the Across services (Across Server, crossTank, and crossTerm) to be reached via the Internet, they must be running on the Across Server.

The following tests enables you to check whether the Across services are actually running and can be reached internally.

Replace <<Internal IP address>> with the internal IP address of your server.

Test port 2309 (TCP):

In the prompt, enter the following command: telnet <<Internal IP address>> 2309.

You should then receive a positive response in the form of a smiley.

Test port 2310 (TCP):

In the prompt, enter the following command: telnet <<Internal IP address>> 2310.

You will now see a flashing cursor. Wait several seconds and then press the "Enter" key.

If the test was successful, you will not receive any further response and the cursor will become active again.

If it is not possible to make a connection, you will receive a corresponding error report:

Test port 2311 (TCP):

In the prompt, enter the following command: telnet <<Internal IP address>> 2311.

You will now see a flashing cursor. Wait several seconds and then press the "Enter" key.

If the test was successful, you will not receive any further response and the cursor will become active again.