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E-Mail Transmission in Across

In Across, e-mails can be transmitted for various purposes; for example, softkeys can be transmitted by e-mail from within crossAdmin. In general, the transmission of e-mails can only be performed from Across, which means from Across.exe, crossAdmin and crossWeb, whereby the transmission is triggered from the respective app.

  • The different applications make use of the respective e-mail settings:
  • crossAdmin uses the "own" e-mail settings (in crossAdmin under Tools > Settings > E-mail)

    Application: Transmission of softkeys from within crossAdmin.

  • Across, i.e. the application Across.exe, uses the e-mail settings of the current user (in Across under Tools > User Settings > General > E-Mail) for sending e-mail.
    • Examples for e-mail transmission:
    • Transmission of softkeys from within Across
    • Transmission of automatic notifications by e-mail
    • Transmission of e-mail of an Across user to another Across user

    In contrast, the e-mail address specified in the settings of the respective user (under Administration > Users > user > Properties > Contacts) is the address to which the e-mails are sent.

  • crossWeb uses the e-mail settings of the crossWeb module in crossAdmin, e.g. for the e-mail transmission of automatic notifications upon completion of tasks processed with crossWeb.

If an e-mail cannot be transmitted, a message indicating this will appear.

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