Across Desktop Sharing Tool
For comprehensive support requests, we use tools developed by Netviewer.
If one of our support team member calls you and asks you to start Netviewer, please proceed as follows:
Start Session
Please start the following application:
Netviewer Client (2 MB)
Enter Conference Number
Subsequently, enter the conference number you received from one of our colleagues into the corresponding field. Leave the password field empty.
The session is now activated!
Further Possibilities to Contact our Support Team
In case you do not have an appointment/call with/from our support staff but still want to get in contact with them, you can use one of the following ways:
E-Mail
Support request
Additional Information
The use of Netviewer for online support is largely intuitive. For additional information, please refer to the following user manuals:
Netviewer one2one
User Manual (2 MB)
Short Manual (274 KB)
