Across Language Technology Chosen by Priority Dispatch to Support Localization of Dispatch Center Systems
Emergency response software vendor cites flexible access modes and multiple format capabilities
LOS ANGELES – May 12, 2010 - Across Systems, supplier of the leading independent linguistic supply chain technology, has been chosen by Priority Dispatch Corp™ (PDC) as its preferred technology vendor for translation management. The emergency response company provides products and training for emergency dispatch centers internationally, using a comprehensive systems approach.
PDC chose Across Systems Language Server because it needed a versatile translation management system that would allow for multiple modes of access, both Web-based and offline, and that could handle the multiple file formats the company uses. In addition, the company saw huge benefits in the central repository for translation memory and terminology as well as the flexible licensing policy.
Irena Weight, manager of the translation and standards department at Priority Dispatch, said, “In life and death situations like those our dispatch center customers handle, consistency and accuracy of the protocol scripts and other materials, no matter what language is spoken, are critical. Using Across technology, we are assured of the consistency we require. The ability to reuse content for multiple documents will make us more efficient and save costs.”
Priority Dispatch utilizes a combination of in-house translators and product managers with outsourced translation bureaus and freelancers to translate its three basic product lines and numerous support products. Its software is localized for 17 languages currently, with new countries and languages being added at approximately two per year. The company’s translation needs have expanded to include scripts, user manuals, Web sites, newsletters, marketing materials and an industry journal published six times per year. With Across technology, PDC is now able to localize all content, no matter its source, within a single, centrally-managed environment.
