Across Patches and Service Packs
Patches and Service Packs are designed to subsequently install the latest changes to the program within a defined updated version of Across.
Basic Points before Starting
- Please read this page completely before updating.
- Further information can be found in our current documentation and our FAQs. If you have any queries, please contact our support team before updating.
- You require administration rights for each computer.
- We recommend backing up all Across data (or that of the complete computer) before starting each update.
- The latest patch includes all patches available for this defined updated version of Across and the installation of any possibly existing older patches is not necessary.
- The downloads include the patches for both Client and Server installations of all product options (with the defined version number) and can be used universally.
- If you are running an Across Server, please make sure that all Clients are updated.
- If you are running both an Across Server and an Across Client on the same computer, you only need to install the patch once.
- Please note: if you are a user of the Across Personal Edition you should arrange with your customer about updating before you start.
Across Language Server v5.0
The latest patch for Across v5 is patch k. First download the latest patch on your computer and unzip the files:
Across_v5.00_k as of May 12, 2010 - multilingual (330 MB)
Please note:
1. During auto-patching, online and offline users may receive the following warning: "The following Across applications and services are running: across.exe. Please close/stop them before patching." Please inform your translators that in this case they should select "Ignore". The "across.exe" process can also be terminated via the Task Manager.
2. After installing the patch, it may take up to half an hour to start the crossTank Server with large databases.
Across Language Server v4.0 Service Pack 3
The latest version of the Across Language Server is version v5. Existing Across customers have already received the update resources for v5.
Customers who have not migrated to Across v5 yet can still download the latest patch for Across v4 here. Information on the improvements in the latest patch for Across v4 can be found in our Release notes.
First download the latest patch on your computer and unzip the files:
Across_v4.00_SP3d as of May 4, 2009 - multilingual (241 MB)
Updating Across Standalone Versions and Across Clients
(Personal Edition, standby Client, LAN Client, WAN Client offline, WAN Client online)
After you have downloaded and unzipped the patch (see above):
- Make sure you have administrator rights for the PC in question.
- Close Across.
- Run the file setup.exe (e.g. via the Windows start menu 'Run', select the file setup.exe and conclude by clicking 'OK').
- Restart Across.
Updating an Across Language Server
- Notify any Clients that may be logged on that the Across Server will be temporarily unavailable.
- Stop all relevant services (Across Server, crossTank and crossTerm in crossAdmin and, if applicable, crossAPI and crossVPN) then close crossAdmin and, if applicable, Across on the Server.
- Check the control panel/administration/services to ensure that these services have really been discontinued.
- Run the file setup.exe.
- Restart the Across Server (or restart the services that were stopped).
In the log directory of your Across installation you will find detailed information about the patch you have installed.
Installing Clients
If new Clients are needed for your Across Language Server during updating (computers on which Across has not yet been installed), the relevant resources are available here. Please use a v4 or v5 Client depending on the version of the Across Language Server you use.
Please install the Client first and then - in the case of an Across Client v4 - update with the patch as described above:
Across Client v4.0 SP3 including LAN installation files for online users / LAN usage (417 MB)
Across Client v4.0 SP3including WAN installation files / WAN usage (including Microsoft SQL Server Express Edition 2005 and .Net / 486 MB)
Across Client v5.0 including LAN installation files for online users / LAN usage (622 MB)
Across Client v5.0 including WAN installation files / WAN usage (including Microsoft SQL Server Express Edition 2005 and .Net /474 MB)
